HOW MUCH DOES SHIPPING COST?
Delivery on all print orders up to $3000 is free Australia wide. Orders over $3000 have a flat $200 fee. Overseas shipping is dependant on order size and starts at $300.
HOW LONG WILL DELIVERY TAKE?
Please allow 4-5 weeks for your print to be lovingly created. If you are needing an express delivery, please email us.
WILL THE PRINT LOOK THE SAME AS ON SCREEN?
The utmost care has been taken to accurately represent the photographs on this website. However it must be noted that due to web limitations and differences in individuals monitor settings, printed colours may differ slightly from the photos viewed on this website.
DO YOU OFFER INSTALLATION SERVICES?
We offer free installation for all framed and canvas prints within the Adelaide Metro area. This will ensure your new print is nice and stable on your wall for years to come.
CAN YOU DO A DIGITAL MOCKUP OF A PRINT IN OUR ROOM?
Absolutely! Send through a photo of your room along with measurements and we will superimpose the print on the wall at the correct dimensions.
DO PRINTS COME WITH A BORDER?
All framed and non framed paper prints come with a white border as well as a digital signature and title. Acrylic Prints come with a digital signature unless otherwise specified.
WHAT IF I AM UNHAPPY WITH MY PRINT?
We are yet to have this happen, but if for whatever reason you are unhappy with the print or the way it suits your house, simply give us a call within 2 weeks and we will pick the print up and refund your money (providing we receive the print in the same condition in which you received it).
DO YOU PRODUCE CUSTOM PRINTS?
Yes! Contact us with the details of what you are thinking and we will make it happen.
WHAT RATIO'S DO YOUR IMAGES HAVE?
All our images are one of the following ratios: 3:2, 2:1, 2.5:1, 3:1, 5:4 or 1:1.
DO YOU DO COMMISSIONED SHOOTS?
Certainly do! Benjamin is available for commissioned shoots right around Australia. Contact us for further details.
WHO PRODUCES YOUR PRINTS?
We have sourced the finest print/framing businesses Australia wide to create our prints. Our canvas, paper and framed prints are hand produced by our local partner Blackman Gallery and our stunning acrylic prints are produced by Emergent Designs in Sydney.
CAN I PURCHASE A FILE TO PRINT MYSELF?
We are perfectionists when it comes to quality and have spent many years fine tuning our processes with custom profiles and rigorous proofing. We want your new print to look amazing and printing yourself would just not do it justice. We do however license some of our images for commercial purposes.
DO I HAVE TO PURCHASE THROUGH THE WEBSITE?
Not at all. You can pay by PayPal, Credit Card over the phone or Direct Debit. Just contact us for more info.
WILL DEDICATED LIGHTING IMPROVE THE APPEARANCE OF MY PRINTS?
Yes, most definitely! I produce each print to look beautiful in most situations, but dedicated lighting will always make a piece of art shine that bit extra.
